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Quality
Assurance |
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Total Quality
Program
As an ISO-9001 certified firm, IEI abides
by the internationally recognized ISO standards
to produce manufacturing quality guidelines
and operation guidelines. For product design
phase, our R&D department goes through
an intense design review and simulation process.
Our quality control programs include: Incoming
Quality Control, In Process Quality Control,
Reliability Testing, Environment Testing,
and EMI Testing. All IEI products go through
rigorous tests in our production line, and
dynamic aging in our burn-in room.
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Technical Support
IEI's strong technical support team is prepared
to deliver quick and effective solution in
pre-sales and after-sales. The use of elaborate
catalogues and sales kits, test reports, quality
manuals, technical bulletins, World Wide Web,
and other technical oriented Q&A are essential
in the process of pre-sales. For after-sales,
the technical support team answers online
calls, replies e-mails and participates in
support newsgroups.
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Repair and Replacement
Service
IEI's policy of Return Merchandize Authorization
(RMA) provides efficient product repair and
replacement service.
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Quality Audit
IEI products have received numerous safety
recognitions from Germany, Canada, USA and
many other countries. Furthermore, IEI has
been awarded the IS0-9001 certification, covering
in product design, development, production,
installation and service.
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Quality Policy
Correctness：To execute the tasks of each department with an attitude in pursuit of perfect.
Swift：To challenge the high speed competition of information with an attitude of immediate action.
Accuracy：To complete products of excellent quality with an attitude of continuous persistence.
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Enviromental Policy
Commit to the continual improvement and execute pollution prevention.
Comply with regulatory and related international enviromental requirements.
Perform employees' awareness training to enhance their enviromental perception.
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